How Do I Check My AT&T Internet Outage?

How do I find out if Internet is down in my area?

Check for an Internet outageVisit our Fiber Outage Search page.Enter your street address.Select “Check status” to see if there are any known outages in your area..

Why is my internet not working?

Check that Wi-Fi is turned on and you are connected. Turn Wi-Fi on. If this is not displayed, or none of the bars are filled in, you may be out of range of a Wi-Fi network. Move closer to the router, check to see if you have a stronger Wi-Fi connection, and try again.

Am I connected to wifi right now?

Android. When an Android device is connected to Wi-Fi, an indicator icon appears in the top right of the screen. To check which network your phone is connected to, open your Settings app and tap “Wi-Fi.” If you’re connected, the network will say “Connected” under its listing.

How do I reconnect my AT&T Internet?

Restart your gateway or modem manuallyUnplug the power cord from the back of your gateway or modem.Wait 20 seconds.Put the internal battery back in, if you have one.Plug the power cord back in. … Wait up to 10 minutes for the gateway or modem to restart and your Broadband light to turn solid green.

Why is my fiber Internet not working?

The most common causes of fiber optic malfunctions Insufficient transmitting power. Excessive signal loss due to a cable span that’s too long. Excessive signal loss due to a contaminated connector. Excessive signal loss due to faulty splices or connectors.

Is AT&T Internet down in my area?

How do I know if there’s an internet or DSL outage in my area? Go to Enter your ZIP Code for general area info. Or, sign in to your account for personalized results.

How do I report an AT&T Internet outage?

You can:use the Troubleshoot and Resolve tool in myAT&T app on a smart phone,call AT&T Technical Support at 800-288-2020 or.send a Private Mesage to @ATTU-verseCare .

How do I check my AT&T Internet Connection?

Launch the AT&T recommended speed test site at your AT&T e-mail address to help us improve our service (optional)Click the START TEST button.Allow 30-60 seconds for your test results.Review the Download and Upload speed then compare it to your subscribed speed.More items…•

How do I fix my AT&T Internet service?

Get answers from the comfort of your living room, directly from your TV.Press Menu on your U-verse remote control.Use the down arrow to scroll to Help. … Scroll down to Information and press OK.Scroll right and select Troubleshoot & Resolve.Scroll to the service you want to troubleshoot (TV, internet, or phone).More items…•

Why is my ATT Internet not working?

If you are having problems with your AT&T High Speed Internet connection, try the following troubleshooting steps: Check the modem status icon on the task bar on your desktop. Check all connections. … Make sure that your DSL modem is not plugged into a surge protector.

Why is my internet not working AT&T?

Power cycle (reboot) your AT&T gateway – Unplug the gateway from the power outlet in the wall and wait two minutes before plugging it back in. After the Power, Broadband, and Service lights on your gateway turn green, verify that your connection has been restored.

How long does an Internet outage last?

ListYearDuration (rough)20115 hours20112017270 days or 8 months20179 hours and 31 minutes10 more rows