Quick Answer: How Do I Get Out Of My Sky Contract?

Can existing Sky customers get a better deal?

There are huge savings to be made on Sky’s services – in particular TV, but broadband and line rental too.

In a nutshell, call up and ask for a better deal.

Say you’re paying too much or rivals’ deals are cheaper.

If that doesn’t work, tell them you’re leaving..

Does Sky Box still work after cancellation?

When you cancel your subscription your Sky+ box will still work and using your now deactivated viewing card you will still be able to receive a handful of unencrypted free-to-view (FTV) channels, including BBC1, 2, ITV1, C4 and C5.

What happens to my Sky contract if I move house?

(d) If you are on the Sky Voice and Broadband Network and you change Address, this Contract will continue at your new Address unless you exercise a right to end it in line with this Contract, or we are unable to transfer your Sky Broadband service to your new Address.

How can I get out of my Sky contract for free?

If you’re out of contract: cancelling Sky for free There is a cooling off period that Sky customers can use to leave Sky for free. If you decide to get a contract with Sky and change your mind within 31 days, you can request for your broadband to be cancelled without giving any reason. This won’t cost you anything.

How long is left on my Sky contract?

Phone Sky on 0333 7591 018, or: Log in to your Sky Message Centre. Look through your messages for one titled ‘Confirming your Sky offer’. This message should tell you the start date and length of your contract.

Can you cancel your Sky contract at any time?

Early termination charges For most Sky products, the minimum contract period is 12 or 18 months, unless otherwise stated. If you stop receiving or cancel a Sky service before your contract ends (minimum term), you might have to pay an early termination charge.

Do I have to return sky box?

If you’re leaving Sky Q, changing your subscription, or need a new box, you’ll need to return the equipment you leased from us when you first joined Sky Q. If you don’t return this equipment within the time frame given, you’ll have to pay a Non-Return charge.

What happens if I cancel my Sky direct debit?

Re: What will happen if I just cancel my direct debit? If you cancel your direct debit, then Sky will most probably engage the services of a debt collection agency, and your credit rating will be affected. Cancelling your direct debit isn’t a good way to get Sky to contact you and resolve your problem.

Can you cancel your Sky contract if you move house?

Re: Early termination/moving home A full change of ownership process needs to be put in place & this is generally only done by the Customer Relations team who you contact via writing or Sky.com. Also if a contract is within a minimum term a change in ownership cannot be processed at all.

How do you know when your Sky contract ends?

Find your Sky contract end date online using “My Account”Step 2: Enter your email address and password, then click ‘Sign in’Step 3: Click on the drop-down menu, next to your sign-in name, in the top right-hand corner. Then select ‘Message Centre’Step 4: Find your Sky contract end date by clicking on ‘Your Contracts’

What happens if I cancel my Sky contract?

But don’t worry, once your service has ended, any credit on your Sky account will be put back in your bank account after 45 days. If you cancel a contract, you’re responsible for returning any equipment without undue delay, using the returns method provided.

Can I reduce my Sky package mid contract?

Unfortunately if you are mid contract on a Sky TV deal you won’t be able to switch without penalty. This means paying out the rest of your contract. Even if you’re still tied into a contract though it may be worth calling Sky up to see if you can negotiate a slightly cheaper deal.

Can I cancel sky if they increase prices?

If you’re affected by the Broadband Essential price increase, you CAN cancel your contract without paying an early termination charge. Bear in mind that you’ll only be able to do so once you’ve received official notification of the price increase from Sky.

Can I freeze my Sky account?

Unfortunately, Sky said that customers will not be able to pause their subscriptions online. Instead, people who want to suspend their payments will need to call the company directly, on 0800 151 2747.